This agreement is entered between Trident Automation, Inc. (Trident) and the customer listed on the original quote (Customer).

I. Purpose:
The purpose of this Support Agreement is to provide Customer with the level of technical support and assistance required to maintain the control systems and equipment.

II. This agreement will:
Outline services to be performed between Trident and Customer; Identify equipment covered in the agreement. Trident also maintains an inventory of some hardware to expedite the replacement of equipment in the case of customer’s equipment failure.

III. Support and Service Provisions:

IV. Business Hours of Operation:

V. Terms of Agreement:

 

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