Trident Training: An investment in productivity

You’ve had it happen before: your systems upgrade is installed and operational, until your team has to fine tune a process or train a new operator. That’s when you dig out the manual and forget everything you learned when the system was installed. That’s why Trident Automation invested in a networked Learning Center designed to keep customers updated with the latest information on their DCS. “Our philosophy is to give our customers comprehensive training so they understand all the parts […] Read More

Relationships matter: Siemens Solution Partner

All the bright ideas in the world don’t matter if you can’t get your hands on the technology. That’s why Trident Automation has developed and maintained deep relationships with the world’s top DCS manufacturers. We do this so our customers depend on fast turn around and access to the latest technology. Trident Automation is one a few companies in the United States recognized as a Siemens Solution Partner. Systems integrators that demonstrate specialized market expertise in a specific industry sector […] Read More

Trident’s Focus: Customer Confidence and Trust

Trident Automation has been featured in an article by AutomationWorld Magazine. Learn how Trident found a solution for ways to limit downtime during a control system migration for our customers in the continuous process industries. Check out the article, Using Simulation to Reduce Commissioning Time and Increase Customer Confidence. Read More

How to determine when an alarm is really an emergency

In a quest to better manage production, high alarm rates have a negative outcome: information overload. When all systems are triggering alarms, how does any critical information get through to an operator? When Golden Grain Energy upgraded from APACS to Siemens PCS 7, Trident Automation worked with the plant to create the most customized alarm management system possible. “Our process helps the customer to better organize alarm systems,” said Nate Nutter, PCS 7 Certified Engineer, at Trident Automation. “When customers […] Read More

How Windows 98 and 20-year old technology kept one company in production

(note: Due to confidentiality agreements, we cannot reveal the name of the customer in this case study.) What happens when you depend on your legacy system for critical production and you don’t have the budget to replace it? You call Trident Automation. One of our customers was in that exact situation. Their operating system reported an outage on a critical boiler system completely shutting down production in that boiler. Plan A was to fix the boiler. Plan B was to […] Read More

Direct factory relationships matter: Siemens Solution Partner

All the bright ideas in the world don’t matter if you can’t get your hands on the technology. That’s why Trident Automation has developed and maintained deep relationships with the world’s top DCS manufacturers. We do this so our customers depend on fast turn around and access to the latest technology. Trident Automation is one of only 11 companies in the United States recognized as a Siemens Solution Partner. Systems integrators that demonstrate specialized market expertise in a specific industry […] Read More