Trident Automation engineers have an uncanny ability to translate solutions between different platforms. We integrate existing control systems to make them better, faster smarter. Or, we create advanced solutions where none exist. Our HMI solutions have a range of features and applications. We work with you to find the solution that works within your specific environment.

If your plant doesn’t have the control systems we regularly work with OR you need help with Profibus, please contact us. We have Profibus troubleshooting tools that operate independently from a DCS or PLC to determine the source of your issues and we’ll work directly with your own DCS programmers to resolve it.

We keep you serving your customer. Our service and support are there when you need it with technicians and engineers who are on call.

Services

General Services

We integrate existing control systems to make them better, faster, smarter. Or, we create advanced solutions where none exist. Our HMI solutions have a range of features and applications. We work with you to find the solution that works within your specific environment.

  • DCS Migrations
  • New and on-going control system support
  • Control System Industrial Hardening & Cyber Security
  • Web and excel-based plant data reporting
  • Secure remote DCS network connections
  • Wireless tablet PC’s for equipment operation or data entry from anywhere in the plant
  • Integration of ARC (Advanced Regulatory Control) and MPC (Model Predictive Control) schemes
  • Foreign device interfacing: OPC, Modbus, 4-20mA, etc.
  • Loop checkout/commissioning and start-up assistance
  • Process tuning and optimization
  • Instrument specification: general purpose and hazardous areas
  • Profinet and Profibus DP, Profibus PA, AS-interface and HART Fieldbuses
Legacy System Support

If your plant doesn’t have the control systems we regularly work with, please contact us. We have the knowledge and training to determine the source of your issues and we’ll work directly with your own DCS programmers to resolve it. We support these systems:

  • Siemens PCS 7
  • Rockwell PlantPAx
  • Siemens APACS OS and APACS+
  • InSight and InVision APACS HMI Frameworks
  • Wonderware Intouch, Active Factory and Information Server
  • Emerson DeltaV 12.3 and up
  • Rockwell PLC’s DCS Systems
  • Foxboro InFusion ECS
  • GE DCS PAC8000 (MOST MTL)
  • Profibus DP, Profibus PA, AS-interface and HART Fieldbuses
Control System Training

Trident Automation features a customized training facility with 16-networked stations that emulate the engineering stations of any of the control systems supported by Trident. Training includes formal book training with simulations that are designed to mirror a systems expansion in a typical plant upgrade or expansion. Trainees can adjust levels, set points, set alarms and interlocks all in a realistic “mini-factory” setting complete with tanks, pumps, valves and instrumentation. System training is customized for plant engineers, maintenance teams, technicians and managers to learn the most up to date information on integrating and operating critical systems. Knowledge in computers and automatic controls is required.

For an updated list of course dates, email us at [email protected].

Service and Support Agreements

Trident designs all systems on an open platform, so customers can manage and customize DCS on their own. However, a majority of our customers opt for service agreements that allow pre-paid services. Service agreements vary by customer, but most feature:

Trident DCS Support Agreements
  • A discount on labor rates
  • Pre-paid service hours that apply to 24/7 support
  • One purchase order to cover all hours in the agreement
  • Routine maintenance checks
Trident Software Subscription
  • A discount on labor rates
  • Pre-paid service hours that apply to 24/7 support
  • Includes upgrades, maintenance, enhancements and bug fixes to Trident’s Workbench software
Manufacturer Software Update Packages and Subscriptions

For information on service and support agreements, please contact [email protected].