Trident Automation announces business merger

Appleton, Wis., January 3, 2017–Trident Automation announces it has reached an agreement to merge with Trident Intech, LLC. Details of the merger were finalized Ā on December 31, 2016. Trident Intech is a software development company partially owned by Shane Seif and the founders of Trident Automation. Under the new agreement, Seif will be leading the new software development/R&D initiatives for Ā Trident Automation and will develop all proprietary software products for the company. Trident Intech has developed products including the Workbench […] Read More

DCS Support Agreements keep plants running

And the survey saysā€¦ We just competed a survey of customers who are covered by a Trident Support Agreement and responses indicate ongoing support has its advantages. According to feedback from our customers: 96% of our customers rank Trident service courtesy good or excellent 84% of our customers ranked Trident good or excellent to work with 86% of our customers rank Tridentā€™s after hours support good or excellent One feature of our support agreements is 24-hour support, which is often […] Read More