News

Trident Automation announces business merger

Appleton, Wis., January 3, 2017–Trident Automation announces it has reached an agreement to merge with Trident Intech, LLC. Details of the merger were finalized  on December 31, 2016. Trident Intech is a software development company partially owned by Shane Seif and the founders of Trident Automation. Under the new agreement, Seif will be leading the new software development/R&D initiatives for  Trident Automation and will develop all proprietary software products for the company. Trident Intech has developed products including the Workbench […] Read More

Support Agreements keep plants running

And the survey says… We just competed a survey of customers who are covered by a Trident Support Agreement and responses indicate ongoing support has its advantages. According to feedback from our customers: 96% of our customers rank Trident service courtesy good or excellent 84% of our customers ranked Trident good or excellent to work with 86% of our customers rank Trident’s after hours support good or excellent One feature of our support agreements is 24-hour support, which is often […] Read More