And the survey says… We just competed a survey of customers who are covered by a Trident Support Agreement and responses indicate ongoing support has its advantages. According to feedback from our customers: 96% of our customers rank Trident service courtesy good or excellent 84% of our customers ranked Trident good or excellent to work with 86% of our customers rank Trident’s after hours support good or excellent One feature of our support agreements is 24-hour support, which is often […]
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